A key challenge of Consumer Duty has been interpreting the FCA’s new, principles-based rules and applying them to an array of products, services and business models.
This has led to firms tackling the same issues in different ways, creating uncertainty on what ‘good’ and ‘bad’ might look like.
If you're interested in or responsible for implementing Consumer Duty, this new webinar from the Consumer Duty Alliance could be for you.
Chaired by Michael Lawrence (Principal Consultant at Bovill, formerly FCA Technical Specialist), it will cover some of the Duty’s thorniest issues and discuss how to cut through the noise to focus on what really matters.
