The results are in – here’s what you think about provider support

We think you will be interested in this short piece of Adviser Home Research carried out in the last few weeks. It’s all about provider support – what do you think about it, how important it is to your business and how you like to hear from providers and work with them in this hybrid world.

Have a look and see if you agree 

• We see concerns flagged here about provider service
• Continued identification of regulation and fees as a the top business challenge
• Demand for both remote and live events but preference for face to face where you have an existing business relationship
• Mixed views on support over Consumer Duty
• Top marks for platforms on support overall – compared to other types of “ provider”

We also have your individual comments shown here in the document where concern over access to providers is a big issue.